Find your update key
Your update key is the secret code your router, NAS or app uses to tell HonkIP your home's address. Some routers put it in a box called "Password". It's not your account password, and it starts with hip_.
- Sign in and open Setup.
- Your key is at the top, with a Copy key button.
- Every guide on that page already has your key filled in, so you can copy the settings as they are.
Think someone else has your key? Press Make a new key. The old one stops working straight away, so put the new one in your router or app.
Still stuck? Email support@swearguard.com and tell us your HonkIP name and what you tried.